Job Package 390 $ Special**
English Level INTERMEDIATE
Housing FREE
Job Details in offices
Tips Yes
Hours 35
Interview -
Second Job Yes

Big Sur Lodge ( website)

Hotel/Resort Worker: The actual position of a Resort Worker will be determined upon arrival to the property. Efforts will be made to place employees in their first job choice, but there is no guarantee of a specific position before arrival. Individual job duties will be given once the position has been assigned. Resort workers may be assigned to one of the following areas: Food and Beverage (including kitchen positions) Facility, Housekeeping, and Retail. Food and Beverage (including kitchen positions) Facility: Specific duties may include but are not limited to any combination of the following: - Knows all specials on a shift by shift basis as well as all liquor, beer, and wine products and all menu items and desserts. - Present menu, answer questions, and make suggestions regarding food and service. - Write order on check and relay customer’s order to kitchen to be filled. - Place food servings on plates and trays according to orders or instructions. - Garnishes and decorates dishes prior to serving and is the last quality check on food. - Monitor food distribution, ensuring that orders are delivered to the correct recipients. - Ladles soup, tosses salads, portions pies and desserts, brews coffee, and performs other services as determined by establishment's size and practices. - Observes diners to respond to any additional requests and determines when meal has been completed. - Totals bill and accepts payment. - Pre-bus (clean) other tables as well as your own, including dirty plates, glassware, condiments, trash, ashtrays, and flatware. - Stock service stations with items such as ice, napkins, and straws. - Clean and sterilize dishes, kitchen utensils, equipment, and facilities. - Provides general assistance to servers to ensure customer satisfaction. - Promptly greet guests as they are seated and bring bread, butter and water to table. - Speedily and efficiently delivers food from the kitchen to the correct customers. - Fill water glasses and/or pass on beverage refill orders to servers at table. - Replenish complimentary items such as bread, butter, condiments, etc. - Clear tables after guests. Take tableware to dish room and place silverware, dishes, glassware, etc. in appropriate areas for washing. - Promptly clean table tops, chairs and booths between seating. - Provides general assistance to servers to ensure customer satisfaction. - Promptly greet guests as they are seated and bring bread, butter and water to table. - Speedily and efficiently delivers food from the kitchen to the correct customers. - Fill water glasses and/or pass on beverage refill orders to servers at table. - Replenish complimentary items such as bread, butter, condiments, etc. - Clear tables after guests. Take tableware to dish room and place silverware, dishes, glassware, etc. in appropriate areas for washing. - Promptly clean table tops, chairs and booths between seating. - Accurately and efficiently cook meats, fish, vegetables, soups and other hot food products. - Complies consistently with company standards on portion sizes, cooking methods, quality standards and kitchen rules, recipes, policies and procedures. - Prepares and portions food products prior to cooking. - Handle raw meats and maintain health and safety standards - Ensures quality of products served. - Follows proper plate presentation and garnish set up for all dishes. - Utilizes a wide range of kitchen tools and utensils, including but not limited to knives, grinders, broilers, ovens, grills, and fryers according the health and safety standards. - Performs kitchen maintenance tasks such as emptying the trash and washing dishes. - Promptly reports equipment and food quality or shortage problems to Kitchen Manager. - Maintains a clean work station and assists with the cleaning, sanitation, and organization of kitchen and all storage areas. - Monitors inventory levels to ensure product availability. - Graciously and quickly fulfills any guest request possible. - Completes opening and closing checklists. - Stocks and maintains sufficient levels of food products at line stations to assure a smooth service period. - Maintain proper grooming and uniform standards - Follows the safety rules provided in the Safety Program found in the employee Orientation - Manual and reports any safety hazards to management immediately. - Complete additional duties as assigned by supervisor. Housekeeping: Specific duties may include but are not limited to any combination of the following: - Safe handling of cleaning products and chemicals and proper operation of cleaning equipment. - Clean a specified number of rooms within a designated amount of time. - Clean restrooms, furniture, hallways, lobbies, lounges, elevators, stairways, locker rooms, and other work areas so that health standards are met. - Change bed linens and make the beds. - Replenish towels, linens, toilet tissue, toiletries and complimentary supplies. - Empty wastebaskets, clean ashtrays, and transport other trash and waste to disposal areas. - Keep storage areas and carts well-stocked and clean. - Dust and polish furniture and equipment. - Sweep, scrub, wax, and/or polish floors, using brooms, mops, and/or powered scrubbing and waxing machines. - Clean rugs, carpets, upholstered furniture, and/or draperies, using vacuum cleaners and/or shampooers, hang draperies and dust window blinds. - Wash windows, walls, ceilings, and woodwork as necessary to meet company standards. - Carry heavy items and use a wheeled cart to transport supplies. - Attention to detail, customer assistance and service is a critical part of this position. Retail: Specific duties may include but are not limited to any combination of the following: - Greet and interact with Guest in a positive, friendly and professional manner. - Answer customers' questions, and provide information on products, policies and procedures. - Bag or wrap merchandise after purchase. - Offer customers carry-out service at the completion of transactions. - Compute and record totals of transactions. - Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change. - Establish or identify prices of goods, services or admission, and sum bills using calculators, cash registers, or optical price scanners. - Issue receipts, refunds, credits, or change due to customers. - Maintain clean and orderly checkout areas. - Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately. - Process merchandise returns and exchanges. - Receive payment by cash, check, credit cards, vouchers, or automatic debits. - Request information or assistance using paging systems. - Resolve customer complaints. - Sort, count, and wrap currency and coins. - Weigh items sold by weight in order to determine prices. - Calculate total payments received during a time period, and reconcile this with total sales. - Stock shelves, and mark prices on shelves and items. - Complete additional duties as assigned by supervisor.

HOTEL WORKER

Laundry: duties include washing, drying and folding clothes and linens. Responsible for washing towels and sheets, as well as the personal items of guests.